Making Target Operating Models Work.
Many organisations invest significant time and effort in developing strategy and designing Target Operating Models. However, the true challenge lies not in creating the model but in making it work effectively.
Too often, a Target Operating Model remains merely a one-page diagram, a presentation deck, or a future-state vision that fails to integrate into the organisation's daily operations. This disconnect can hinder operational performance and impede strategic alignment.
At Value Chain 365, we assist organisations in operationalising their strategy and Target Operating Model by designing and implementing the business operating systems necessary to ensure that the organisation functions effectively in practice.
We provide four services:
Assess whether your Target Operating Model is capable of being operationalised. Many organisations have a Target Operating Model but lack clarity on whether the required operating mechanisms are in place.
Our comprehensive assessment focuses on:
- Strategic motivation and alignment
- Capability maturity
- Process architecture
- Decision effectiveness
- Governance maturity
- Organisational readiness
Deliverables:
- Strategy cohearency assesment
- TOM Health Check
- Business Operating System Assessment
- Gap Analysis
- Maturity Assessment
- Prioritised Recommendations
Outcome: A clear understanding of the barriers preventing the organisation from fully operationalising its strategy and Target Operating Model.
Design the business operating systems that enable the TOM to function effectively.
We develop the necessary structures, decisions, processes, and governance to enhance operational performance within the organization.
This encompasses:
- Capability Architecture
- Process Architecture
- Decision Architecture
- Governance Architecture
- Accountability Models
- Operating Rhythms
- Performance Frameworks
Outcome: A comprehensive Business Operating System designed to facilitate execution, ensure strategic alignment, governance, and promote continuous improvement.
Embed the business operating systems into the organisation.
We help clients move beyond design and into adoption.
Our implementation support focuses on:
- Governance deployment
- Process adoption
- Decision framework implementation
- Accountability alignment
- Operating system
- Management system
- Performance management
- Continuous improvement capability
Outcome: An organisation operating according to the intended design, ensuring strategic alignment and enhancing operational performance, rather than relying on informal practices and workarounds.
From assessment through design to implementation, our flagship engagement integrates all three stages into a comprehensive transformation programme focused on enhancing operational performance.
Using our Collect the Dots, Connect the Dot, Correct the Dots™ methodology, we assist organisations :
- Understand their current operational performance
- Design the Business Operating Systems necessary for strategic alignment and success
- Implement and embedding that operating system in daily practices
- Create the foundation for continuous improvement
Outcome: A Target Operating Model that is realised through a well exectued Business Operating System and moving the organisation towards it's strategic goals.
Value Chain 365 focuses on implementing effective business operating systems that enhance operational performance rather than merely providing technology platforms. We establish:
✅ Governance frameworks
✅ Decision models
✅ Business rules
✅ Process architecture
✅ Accountability structures
✅ KPI frameworks
✅ Management operating rhythms
✅ Continuous improvement systems
✅ Ways of working.
We do not implement:
❌ ERP systems
❌ CRM systems
❌ Automation software
❌ Custom technology solutions.
Our approach delivers an accessible and customizable business operating system and business process model and notation (BPMN 2.0) that empowers technology teams and implementation partners to drive automation, AI adoption, and strategic alignment.
Most consultancies help organisations design Target Operating Models.
Value Chain 365 helps organisations operate them.
By designing and implementing Business Operating Systems, we transform strategy and Target Operating Models into practical, sustainable and continuously improving ways of working.
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